Returns & Exchanges
We want you to love your new home additions, which is why we offer a straightforward 30-day return policy for any items that aren't a perfect fit. Whether you've changed your mind or received a faulty product, our team is here to ensure a smooth resolution.
Initiate Your Return
Contact our customer service team via email or our online portal with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Items
Carefully repackage your furniture in its original packaging to ensure it remains protected during transit; items must be in a resalable condition.
Schedule a Collection
For larger furniture pieces, we will help you arrange a convenient collection date with our specialist two-man delivery partners.
Receive Your Refund
Once your items are received and inspected at our warehouse, we will process your full refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing